Want to know more about Country Lace Boutique? Or have a question about your order? Read below for some very important information!
My name is Lacey Allison. I am the owner of Country Lace Boutique. We have been in business for a fast and crazy 5.5 years. I am a farmer's wife and momma to two beautiful girls and a handsome boy! This dream sparked by selling leggings, which grew to opening a small boutique inside my parents' place of business, then grew to selling on FB, doing shows, shipping all over the US, moving to a bigger location and so, so much more. (That is the short version of our super cool story!)
We are located in Bolivar, MO. Our address is 451 S. Springfield Ave. Suite C. Bolivar, Missouri, 65613. Our phone number is 417.326.5721. Store hours include Wednesday-Friday, 10am-6pm and Saturdays, 10am-3pm. You can also find all of our business info @Country Lace Boutique Facebook business page, which I encourage you to go to and "LIKE" please to see any updates! Also, check out our Facebook VIP group to see sales- Country Lace Boutique Shopping Group and visit our Instagram @countrylaceboutique and Pinterest @countrylace417 to see adorable outfits everyday!
HOW WE WORK:
- SHOPPING: We ask that you please create an account to be able to shop the group: https://shopcountrylace417.commentsold.com/ We also encourage you to create an account through the website to make the checkout process quick and easy! For our local shoppers, there is an option for shipping or in store pickup at checkout!
- SHIPPING: Please allow 24-48 hours during business hours, for your item to ship. Our BUSINESS HOURS are from Wednesday-Friday 10am to 6pm, and Saturdays 10am-3pm.
RECEIVING: Please allow 5-7 business days for your order to arrive! WE ONLY SHIP OUT Wednesday- Friday!! We send each of you a tracking number through email and you can always check your order status through the website account! If you haven’t received it within the time frame, please contact us via phone, email or our Facebook business page: Country Lace Boutique
RETURNS: Please notify us of your return within 7 days of receiving your order. You have 30 days to return, receipt/invoice present, tags attached and it must be unworn. It must be free of any smells and in the same condition as when you purchased. If a return is made and we are not able to resale it, you will be invoiced for shipping so that we can reship you this item. If the ship invoice is not paid within 7 days, it will be donated. Store credit will be issued once we receive the item. If you want to exchange sizes, we will only hold your exchange for 7 days! You are responsible for paying shipping charges for returns and exchanges. I eat shipping costs and can not afford to pay for returns.THIS IS OUR POLICY!! Please don’t be rude and respect it!
- HOLIDAY RETURNS: If purchasing a gift before the 30 day return term, please ask for a gift receipt. Christmas returns will be accepted WITH gift receipt until January 15th.
- EXCHANGES: Exchanges are welcomed, but due to our high turnover rate, we cannot guarantee that we will have your desired item.
- DAMAGES: If you receive a damage, it must be reported within 5 days of received order! We must have the invoice number and picture of the damage. We will pay for the shipping charge and refund in full! Report all damages to the BUSINESS PAGE, please!
- CONTACT: If you have a question, please feel free to call us, comment on our posts on Facebook, message the business page, or email: email@example.com. Allow 24-48 hours for us to respond unless it’s a weekend in which we will get back to you ASAP after we return on Tuesdays! If you try to message me or any of my employees on my/their personal accounts, we will not answer as it is for our personal use, not work.😊
- Most of our accessories are not on our website because we have a very high in-store turnover rate, BUT if you see an accessory you would like to purchase you are more than welcome to COMMENT on our website or in the group and say so. We can then invoice you for that item.
- We get new arrivals daily! Be watching for NEW ARRIVAL releases.
- Most Fridays we have FLASH SALES in the group so be on the lookout for those.
- Size Guide: The fit of items are listed on each product! Keep in mind that not all mediums are created the same.
- Placed an order and need to change? PLEASE CALL ASAP! 417.326.5721
- We do ship International! Shipping charges will vary.
Much love and blessings,